Customer Acquisition

We assist clients in the processes associated with acquiring new customers. This includes outbound telesales, inbound telesales and direct marketing.

Customer Care
We help clients in contact / call center management by providing services that span voice-enabled customer care, online transaction support, help desk services...

Customer Acquisition

A key factor for the growth of any business is the acquisition of new customers and the retention of existing clients. While customer acquisition is a key goal, it poses challenges, including potentially high marketing costs and efforts needed to close a sale. Companies, regardless of size and geography are looking to:

  •  Expand their customer base
  •  Minimize costs and customer acquisition lead times
  •  Improve customer relationships by creating effective loyalty programs

Dhyey Bpo offers customized end to end customer acquisition solutions that address the Banking and Financial Services, Telecommunications and Media, and Healthcare industries.

Expand Customer Base Improve Customer Relationships Minimize Costs Reduce Customer Aquisition Lead Times
Aquisition Back Office Services Process Efficiency
  •  Outbound telesales
  •  Inbound telesales
  •  Cross-sell and Up-
      sell programs
  •  Direct marketing
  •  Data mining
  •  Mailroom activities
  •  Application processing
  •  Order management
  •  Account activation
  •  Origination
  •  Funding
  •  New policy processing
  •  Membership and provider
  • Customer
  •  surveys
  •  Data verification
  •  Policy verification
  •  Sales verification
  •  Provider verification
  • Channels:
  • Telephon
  • E-mail
  • Web Chat
  • Fax
    • Increase the customer base through outbound sales telemarketing
    • Provide better up sell and cross sell by leveraging inbound sales centers
    • Deploy motivated and certified customer acquisition teams




    Inbound Call center offers dynamic support for all your Inbound communications. Maximum phone productivity, better market coverage, skilled & professional talent pool, faster ramp-up of new campaigns, higher lead generation...

    Contact Info

    8/A , Ground Floor ,
    Capital Commercial Centre ,
    L.I.C. Building , Ashram Road ,
    Ahmedabad - 380009