Customer Acquisition

We assist clients in the processes associated with acquiring new customers. This includes outbound telesales, inbound telesales and direct marketing.


Customer Care
We help clients in contact / call center management by providing services that span voice-enabled customer care, online transaction support, help desk services...

Overview

Customer Acquisition
We assist clients in the processes associated with acquiring new customers. This includes outbound telesales, inbound telesales and direct marketing.

Customer Care
We help clients in contact / call center management by providing services that span voice-enabled customer care, online transaction support, help desk services, back office processing and customer retention programs. We understand that acquiring new customers is only part of the picture. Businesses need to increase customer retention rates and Dhyey Bpo can help them with their customer retention and customer management solutions.

Transaction Processing
We assist clients in transaction processing across a broad range of markets. Our team supports vertical specific processes, such as disputes, complaints resolution and form processing.

Billing and Collections
Firstsource manages client collection processes which include inbound collection, early fraud identification and skip tracing. We offer collections services with both first party and third party collections capabilities to best meet the needs of our clients.

Business Research and Analytics
Firstsource complements the voice and transaction processing services with knowledge services such as research and analytics.

Industries

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Services

Inbound Call center offers dynamic support for all your Inbound communications. Maximum phone productivity, better market coverage, skilled & professional talent pool, faster ramp-up of new campaigns, higher lead generation...

Contact Info


Address:
8/A , Ground Floor ,
Capital Commercial Centre ,
L.I.C. Building , Ashram Road ,
Ahmedabad - 380009

Phone:
E-mail: info@dhyeybposervices.com